Tools for Live Chat Tools

Live Chat Tools enable real-time communication between businesses and their customers directly on websites or within apps. These tools support proactive chat invitations, chatbots, conversation history, and operator performance analytics. Integrations with CRMs and helpdesk platforms provide context-aware responses, while AI enhancements can automate FAQs and triage. Live chat improves customer satisfaction by reducing wait times and delivering instant support at critical moments in the user journey.