Best Self-hosted Customer Support & Success

Twenty

Open-source CRM platform for efficient customer data management, collaboration, and relationship nurturing

Alternative to:

HubSpot

Salesforce

Attio

Pipedrive

Open-source CRM platform for efficient customer data management, collaboration, and relationship nurturing

Stars
28,080
Forks
3,224
Last commit
4 hours ago

Chatwoot

An open-source customer engagement platform that unifies multiple channels, enabling businesses to provide seamless support and build lasting relationships.

Alternative to:

Zendesk

FreshDesk

Intercom

Manychat

An open-source customer engagement platform that unifies multiple channels, enabling businesses to provide seamless support and build lasting relationships.

Stars
23,824
Forks
4,533
Last commit
17 hours ago

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Reach a highly targeted audience of professional directory owners, SaaS founders, and no-code enthusiasts. With over 120,000 monthly visits, 15,000+ newsletter subscribers, and a fast-growing community of tech-savvy entrepreneurs, WTCraft is the go-to hub for tools discovery, product launches, and growth hacking strategies. Whether you’re promoting a SaaS product, a plugin, or a startup service, we offer advertising opportunities that drive real engagement and measurable ROI. Boost your visibility where it matters — advertise with us today.

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Zammad

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Alternative to:

Zendesk

FreshDesk

HelpScout

HelpDesk

Hiver

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Stars
4,875
Forks
829
Last commit
12 hours ago

Erxes

All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth.

Alternative to:

Zendesk

FreshDesk

HubSpot

Pipedrive

All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth.

Stars
3,639
Forks
1,145
Last commit
23 hours ago

Freescout

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

Alternative to:

Zendesk

FreshDesk

HelpScout

HelpDesk

Hiver

Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

Stars
3,527
Forks
554
Last commit
2 days ago

Chaskiq

Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

Alternative to:

Zendesk

FreshDesk

Intercom

Manychat

Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

Stars
3,340
Forks
481
Last commit
5 months ago

Frappe Helpdesk

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

Alternative to:

Zendesk

FreshDesk

HelpScout

HelpDesk

Hiver

Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

Stars
2,399
Forks
441
Last commit
11 hours ago

Astuto

Collect and organize feedback from your users to build what matters most. Engage customers with a public roadmap.

Alternative to:

Canny

Featurebase

ProductBoard

Usersnap

Collect and organize feedback from your users to build what matters most. Engage customers with a public roadmap.

Stars
2,136
Forks
167
Last commit
2 months ago

Tiledesk

AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics.

Alternative to:

Zendesk

FreshDesk

Intercom

Manychat

AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics.

Stars
270
Forks
106
Last commit
1 day ago

Engage

All-in-one solution for customer communication, segmentation, and automation across email, SMS, push notifications, and live chat channels.

Arcade

Create engaging, interactive product demos in minutes without coding. Boost conversions and adoption across marketing, sales, and customer success.

Frigade

Product adoption platform for Next.js and React, helping software companies drive up-sells, cross-sells and renewals through onboarding and engagement tools.

OneSignal

OneSignal offers a comprehensive platform for customer messaging, including mobile push notifications, web push, SMS, email, and in-app messaging.

Twilio

Twilio provides APIs for SMS, voice, email and more to build personalized customer engagement solutions across channels.

Best Self-hosted Customer Support & Success

A curated collection of the best self-hosted customer Support & Success platforms empower organizations to deliver timely, helpful, and personalized service to their users, while also driving long-term engagement, satisfaction, and retention through proactive relationship management.

Twenty

Chatwoot

Zammad

Erxes

Freescout

Chaskiq

Frappe Helpdesk

Astuto

Tiledesk

Engage

Arcade

Frigade

OneSignal

Twilio

Command Menu

Twenty

Chatwoot

Zammad

Erxes

Freescout

Chaskiq

Frappe Helpdesk

Astuto

Tiledesk

Engage

Arcade

Frigade

OneSignal

Twilio